Privacy Policy

1. Introduction

Welcome to CV. TAMAN JATI KEMBANG.

At CV. TAMAN JATI KEMBANG, we value your privacy and are committed to protecting the personal information of our website visitors, customers, and guests. This Privacy Policy explains how we collect, use, store, disclose, and protect your personal information when you visit our website, make a reservation, submit an inquiry, or use our services.

By accessing or using our website, you acknowledge that you have read and understood this Privacy Policy.

2. Information We Collect

We may collect the following types of personal information:

  • Personal Information: Full name, email address, telephone number, and other contact details.

  • Booking Information: Check-in and check-out dates, number of guests, room preferences, reservation details, and special requests.

  • Payment Information: Payment status, transaction references, and relevant billing information. Payment card details may be processed directly by authorized payment service providers.

  • Technical Information: IP address, browser type, device information, operating system, and website usage data.

  • Communication Information: Messages, inquiries, feedback, and correspondence submitted through our website or other communication channels.

We only collect information that is reasonably necessary to provide and improve our services.

3. How We Use Your Information

We may use your personal information for the following purposes:

  • To process and manage accommodation reservations.

  • To confirm bookings and provide reservation updates.

  • To communicate with guests regarding their inquiries and requests.

  • To process payments and verify transactions.

  • To provide customer support and improve guest experiences.

  • To manage website operations, security, and performance.

  • To send important service announcements and relevant information.

  • To comply with applicable laws and legal obligations.

4. Booking and Reservation Information

When you make a reservation through our website, we may request information such as your name, contact details, reservation dates, number of guests, and other relevant booking information.

This information is used to manage your reservation, verify booking details, communicate with you, and provide the accommodation services you request.

Please ensure that all information submitted during the booking process is accurate and complete.

5. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve your browsing experience.

Cookies may be used to:

  • Remember your website preferences.

  • Maintain website functionality.

  • Support login and account features, where available.

  • Understand website traffic and visitor behavior.

  • Improve website performance and security.

You may disable cookies through your browser settings. However, certain website features may not function properly if cookies are disabled.

6. Sharing and Disclosure of Information

CV. TAMAN JATI KEMBANG does not sell or rent your personal information to third parties.

We may share relevant information with trusted third parties when necessary, including:

  • Payment service providers for transaction processing.

  • Website hosting and technical service providers.

  • Booking and reservation service partners, where applicable.

  • Customer support and operational service providers.

  • Government authorities or law enforcement agencies when required by applicable law.

Any information shared will be limited to what is reasonably necessary for the relevant purpose.

7. Third-Party Services and External Links

Our website may contain links to third-party websites or services.

These external websites operate independently and may have their own privacy policies and data protection practices.

CV. TAMAN JATI KEMBANG is not responsible for the privacy practices, content, or security of third-party websites. We encourage visitors to review the privacy policies of those websites before providing personal information.

8. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, including reservation management, customer service, business administration, and legal compliance.

When personal information is no longer required, we will take reasonable steps to securely delete, destroy, or anonymize it in accordance with applicable laws.

9. Data Security

We implement reasonable technical and organizational measures to protect personal information against unauthorized access, disclosure, alteration, loss, or misuse.

Although we strive to maintain appropriate security standards, no method of electronic transmission or data storage can be guaranteed to be completely secure.

10. Your Privacy Rights

Subject to applicable laws, you may have the right to:

  • Request access to your personal information.

  • Request corrections to inaccurate or incomplete information.

  • Request deletion of personal information where legally permitted.

  • Withdraw consent for certain data processing activities.

  • Object to or restrict certain processing activities where applicable.

  • Request information about how your personal data is processed.

  • Submit complaints regarding the handling of your personal information.

To exercise these rights, please contact us using the contact information provided below.

11. Children’s Privacy

Our website and services are not intended to knowingly collect personal information directly from children without appropriate parental or legal guardian involvement.

If we become aware that personal information has been collected from a child without the required authorization, we will take reasonable steps to address the situation in accordance with applicable laws.

12. Changes to This Privacy Policy

CV. TAMAN JATI KEMBANG reserves the right to update or modify this Privacy Policy from time to time to reflect changes in our services, website operations, or applicable legal requirements.

Any updates will be published on this page together with the revised effective date.

We encourage visitors to review this page periodically.

13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or the processing of your personal information, please contact us through our official website.

Company Name: CV. TAMAN JATI KEMBANG

Website: https://stayloca.id/

Email: admin@stayloca.id

We will make reasonable efforts to respond to privacy-related inquiries within an appropriate timeframe.